As one of the fastest growing private companies in the US, Pacific Dental Services struggled to manage their assets across a thousand dental offices due to lack of governance around asset management. They lacked comprehensive visibility into their 60,000 assets with no single source of truth or lifecycle management capabilities. This created issues related to forecasting, license compliance, security, on/offboarding and service delivery efficiency.
Pacific Dental Services (PDS) struggled with lack of governance around asset management, resulting in:
- Lack of holistic visibility into their 60,000 assets with no single source of truth
- Inability to monitor the state and manage the lifecycle of assets from procurement to disposal
- Guesswork forecasting for refreshes and software renewals leading to wasted expenditure
- Security exposures due to agent coverage gaps and end-of-life OSes and applications
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