Use the End User Request Portal to Reduce IT Workload

The end user request portal is a powerful set of capabilities enabling people to perform a wide range of common activities via a configurable catalog. These activities include requesting a new device or software, asking to reset a password, etc. The underlying low code platform supports integration and automation with hundreds of applications and systems, minimizing the effort of IT teams needed to support lower value, repetitive activities. This in turn enables them to shift their focus to the higher value activities and innovation opportunities.

In this session you will learn how to:

• Configure the user request portal from end-to-end
• Build survey forms
• Manage a catalog of available devices and software
• Create and approve requests for those items

View the rest of our workshops in the series.