IT Process Automation: where business and technology meet
Modern IT teams can’t rely on approaches and tools that were designed for less complex times. Today’s IT environments are pervasively hybrid, increasingly complex, and in a constant state of change. As new technologies take hold, IT responds with new tools. The resultant islands of specialized management and automation add another layer of complexity to the ever-expanding IT estate. IT operations teams need to automate cross-domain workflows and processes to avoid drowning in a sea of mundane tasks and increased costs.
EMA conducted in-depth research on the topic of IT automation with a global panel of 405 IT leaders to determine the state of adoption and near-term goals. Not surprisingly, automation was a strategic, enterprise-wide initiative for most of the respondents. Get the complete findings and insights. To download your free copy of this eBook, please fill in the form.