What is the Best Enterprise Asset Management Software?

Enterprise asset management software manages the entire lifecycle of an organization’s technology assets and infrastructure, covering purchase to onboarding through maintenance and replacement or retirement. The best EAM software delivers an integrated, holistic and accurate view of all assets in an enterprise to improve security, employee productivity, auditability, and general accountability.

Enterprise Asset Management Software Features

EAM software ideally serves as the single source of truth for all asset data and documentation. Increasingly, EAM software is cloud-native and not running on-prem. Agentless EAM software leverages agents from existing asset tracking and monitoring systems, as well as from SSO and employee directory software, to create a lightweight but comprehensive asset management layer that is flexible and extensible. Necessary EAM software features include:

Procurement management

Integrate with finance systems (ERP) and procurement systems to streamline the procurement processes. May also integrate directly with vendor APIs to automatically record asset data in the EAM as soon as the asset comes into your possession.

Asset warranty and license management

EAM software helps IT teams track when an asset is in or out of warranty and what warranty terms are for interactions with vendors and OEMs. EAM also helps teams monitor license compliance for software, cloud and SaaS products and helps ensure that an enterprise is not hit with a costly “true-up” for license violations.

Centralized support desk and ticketing integration

EAM usually contains a module for support desks with workflows for the creation, assignment and management tickets and work orders. An EAM software support desk management system integrates with major ticketing systems like Jira, ServiceNow and ZenDesk to schedule and organize ticketing and support tasks for employees and contractors.

IT and OT security support

An EAM plays a key role in a number of important security processes. An EAM is the single source of truth on who is associated with which assets and where it is located. Many EAM systems also track whether assets are patched, encrypted and otherwise properly protected to improve security hygiene. For both IT and Operational Technology (OT) systems, EAM software can accelerate incident response and reduce time to mitigation after a breach.

Auditing and compliance

EAM software simplifies and automates the tabulation of asset types and status for compliance and auditing processes. This is important for securing certifications such as SOC2 and ISO 27001.

Reporting and analytics

The best EAM software includes analytics of asset performance and identification of breakage for physical assets such as laptops and monitors. For software and virtual assets, EAM software tracks usage and consumption to drive smarter decisions in IT budgeting, resource and procurement. If an EAM software platform has granular and frequent reporting combined with dashboards and well-designed automated reports, it becomes the KPI measurement tool for IT and OT team performance.

HR system integrations

Modern EAM software integrates with HRIS systems directly via API or connector. This breaks down the silos between hiring and HR processes and IT processes, making sure that every new employee has the right assets to work productively immediately.

Why Do You Need EAM Software?

Every enterprise needs EAM software to properly manage, orchestrate and acquire a holistic view of its entire enterprise asset portfolio. EAM provides different teams with different benefits: IT teams need EAM to improve the accuracy of their asset reporting and monitoring and to reduce the repetitive tasks that lead to data errors and IT employee burnout. HR teams need EAM to allow them to deliver a better employee experience through more efficient onboarding and more responsive support processes. Audit and compliance teams need EAM software in order to automate repeated tasks in audit and compliance, dramatically reduce the time and expense of running an audit or compliance check. IT security teams need EAM so they can more quickly tie a breached device to an employee or a business unit and so that they can monitor and identify risk at both the enterprise-wide and individual level.

EAM Flowchart
Strategy
Managing Software Assets in the Context of an Enterprise Technology Management Strategy
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Why Is Oomnitza the Best EAM Software?

Oomnitza is the most modern and advanced EAM software available today. Unlike many older EAM software products, Oomnitza is designed for flexibility, agility and extensibility. Agentless and with a light footprint and simple ease of use, Oomnitza does not require any modifications to your IT infrastructure. With dozens of pre-baked connectors to key IT and OT systems for ticketing, SSO, ERP, HRIS and asset monitoring, Oomnitza makes EAM easier and less painful by automating repetitive tasks with flexible workflows.
Oomnitza’s unique benefits include:

Full asset lifecycle management

Covers the entire lifecycle from automating the population of asset data via vendor API to onboarding to ticketing and support systems to asset retirement.

Accuracy and reliability

Reconciles and dedupes all asset data to provide an accurate and timely view of enterprise assets managed, including owner, location, security status, and service status

Lightweight and agentless

Captures and integrates data from existing asset monitoring and asset tracking without installing new agents on devices or requiring changes to IT architectures.

Platform and asset type agnostic

Designed to manage all types of assets, including hardware, software, cloud infrastructure and SaaS. It also works on Windows, Mac, Android, iOS and ChromeOS systems.

Flexible workflows

Simple construction of multi-step asset management workflows across multiple systems to automate or enforce processes and break down silos between departments for more efficiency.

Integrated

Designed to work as an overlay atop other asset management systems and integrate their data into a single uniform golden database. Maps data fields automatically to generate flexible schemas that future-proof your asset tracking and allow for easy inclusion of new data sources, asset types, and fields.

Extensible

Oomnitza’s API is Python-based and easy to connect into any other system that has a REST API.

Instant reporting and dashboards

Comes with various pre-configured dashboards displaying commonly used EAM metrics for different roles in the organization. Oomnitza also allows anyone to quickly generate visual reports for KPIs such as utilization, mean-time-to-resolution, and projected asset purchasing needs.