What is IT Asset Tracking Software?

IT asset tracking software is used by an enterprise to track IT assets including hardware and peripherals or connected devices, software, SaaS and cloud infrastructure.  Asset tracking systems help enterprises improve security and compliance, control costs and optimization utilization and improve employee productivity.

IT asset tracking software can be delivered via installed software or via SaaS platforms. Asset tracking software covers the entire asset lifecycle from asset procurement to employee onboarding, to patching and maintenance, to auditing and compliance, and, finally, to retirement. IT teams may track assets through MAC addresses, barcodes, RFID or GPS beacons, SSO, or software agents. Three key uses of asset tracking software are:

Types of Asset Tracking Tools

There are several types of asset tracking tools that are in use. Asset tracking systems may track hardware, installed software, SaaS and cloud infrastructure. For Internet of Things connected devices, IoT asset tracking software may be a specialized tool. Often enterprises have multiple asset tracking tools each for a different asset type. They are software-based asset tracking tools, SaaS software tracking tools, and asset tracking modules that are part of large IT services. Asset tracking tools may be free or paid, as well. The last and most primitive type of asset tracking tool is manual spreadsheets.

(Here’s a link to a comprehensive asset tracking software list,).

Asset tracking software

Asset-tracking modules :

Asset-tracking modules are tightly bundled into large service desk or IT service products. They may be delivered via SaaS or as an installed software module such as an on-premises ERP or IT services management (ITSM) package. Bundled modules tend to be harder to modify, customize and connect as compared to SaaS packages. Usually, a buyer has to contract with the maker of the ITSM package to contract for specific changes. Installation, set up and testing can take a year or longer for many deployments.

Software-based asset tracking tools :

Software-based asset tracking tools are installed software hosted on a server in a data center. They tend to be older and are usually tied to legacy IT tool suites. They lack flexibility, usually do not have modern APIs and are hard to connect to other systems. The majority are geared for traditional asset tracking of hardware and installed software. These type of tools require backup and redundancy.

SaaS-based asset tracking tools :

SaaS-based asset tracking tools are delivered as-a-Service via the Internet. They are hosted in the cloud and do not require any formal installation. Most of these require software agents to be installed on the asset type in order to capture information. SaaS tools tend to be more modern and flexible. They are more likely to have REST APIs and connectors to other systems. They are easier to extend and connect and usually deliver more frequent data updates on tracked assets. SaaS-based tools are the fastest to deploy. Backup and redundancy requirements are usually handled by the SaaS provider.

Free asset tracking software tools :

Free asset tracking software tools are usually open source and can be customized or modified by anyone. They cost nothing so there is little risk to trying them out. That said, adopting a free asset tracking tool means that the IT organization is taking on the full burden of supporting that tool. This includes patching and security, hosting and redundancy, service delivery (via the intranet or internet), and upkeep and maintenance. Because asset tracking tools are complex pieces of software, this means the IT organization should plan to either use the default installation or the tool or approach the tool as its own software product requiring developers and a development budget.

Spreadsheets :

Spreadsheets are often the first asset tracking tool used by an IT organization. Spreadsheets are flexible but they cannot scale past even a few dozen employees before overwhelming the IT team with manual work. Spreadsheets require manual entry, resulting in many errors. Versioning of spreadsheet is problematic when multiple team members have access to the spreadsheet. Spreadsheets might work for a startup but at scale, they become a serious liability, particularly as organizations begin to care more about security, compliance, and auditing.

Solution Overview
Enterprise Technology Management Solution Overview
Learn more about Oomnitza’s approach to providing  a single pane view across your entire IT estate.

Who Needs IT Asset Tracking Software

Any business with IT assets they want to track can benefit from asset tracking software for IT. As businesses grow larger, asset tracking software becomes mandatory for data and security hygiene, employee uptime, and financial planning. Closely regulated businesses require IT asset tracking software to deliver higher assurances of compliance and security.

Healthcare Icon

Health care companies require asset tracking software due to tight regulations on patient data such as HIPAA and the highly sensitive nature of both health information and personally identifiable information (PII). Systems touching financial data of patients are especially important.

Financial Services

Financial services companies require asset tracking systems due to regulations such as Gramm Leach Bliley, the GDPR, and the CCPA that mandate basic levels of data security and specify stiff penalties for breaches due to insufficient security. Stolen, lost, or breached assets are a key security risk.

Education

Education institutions have large numbers of students using devices often on home WiFi connections. As education moves into the cloud, students and educators are tasked with using a growing array of SaaS platforms and online software. Tracking assets ensures the institution remains secure. Educational institutions also have scarce resources for IT, so tracking assets and maximizing their usage is crucial on limited budgets.

Government

Governments at all levels are increasingly targets of attacks such as ransomware. In case of attacks and breaches, government IT teams need to track assets instantly back to the owners and associated services in order to mitigate cybersecurity risk.

Retail/E-commerce

Retail and eCommerce companies require asset tracking systems because they are subject to the same regulations like GDPR and the CCPA. In particular, eCommerce companies that operate largely in the cloud require robust cloud asset tracking.

SaaS companies require asset tracking software in order to receive key certifications such as SOC2 and ISO 27001 that mandate tightly controlled IT processes. These certifications are now mandatory in many contracts.

Broadly speaking, any company that handles or stores PII and other sensitive data require asset tracking software and asset tracking systems. Any company that controls important infrastructure, such as transportation, manufacturing and food processing, and telecommunications, also requires asset tracking software to ensure the highest level of security and compliance.

What Types of Assets Must Be Tracked and Why

Broadly, the answer to this question is any asset that is connected to an organization’s networks and internal systems must be tracked to achieve maximum compliance and security. Asset equipment tracking systems For IT teams, tracking assets is important to onboarding employees quickly and keeping them productive by making sure they have all the equipment they need. There are four types of assets that should be tracked:

  • Hardware and connected devices,
  • Software
  • SaaS
  • Cloud infrastructure.

All must be tracked because each of these connects via HTTP or other protocols to company systems and each has an IP address. The number of assets to be tracked continues to grow due to the explosion of connected devices (monitors, peripherals, tablets, IoT devices) and the growth of cloud infrastructure (smaller and smaller services even down to serverless architectures.

What Are the Benefits of Oomnitza Asset Tracking Software

Oomnitza is a differentiated product compared to other asset management tracking tools.
Specific features and benefits of Oomnitza IT asset tracking software include:

Holistic Integration -

Oomnitza is designed to work as an overlay atop other asset management systems and integrate their data into a single uniform golden database. Maps data fields automatically to generate flexible schemas that future-proof your asset tracking and allow for easy inclusion of new data sources, asset types and fields

Ease of deployment and use -

IT teams can deploy Oomnitza in a matter of days with no coding and no major configuration changes required. Once deployed, Oomnitza’s intuitive UX makes it simple even for non-technical users to query the asset tracking database and construct automated workflows.

Pre-configured connectors -

Oomnitza comes with dozens of connectors are already built, including connectors.

Flexible workflows -

Oomnita allows anyone to set up multi-step asset tracking workflows across multiple systems to automate or enforce process.

Bi-directional data syncing -

Oomnitza supports bi-directional data syncing between the Oomnitza platform and other applications including ERPs, lower-level asset tracking systems, HRIS systems, ticketing and ITSM systems, and security systems such as SIEMs and threat analysis platforms.

Full asset lifecycle management -

Oomnitza covers the full spectrum from automatically ingesting and populating asset data via vendor API to onboarding to servicing and refresh to retirement.

Accurate -

Oomnitza automatically reconciles and dedupes all asset data to provide an accurate and timely view of assets tracked including owner, location, security status, and service status.

Agentless -

captures integrates data from existing asset management systems without installing new agents on devices or assets.

Platform agnostic -

Oomnitza works equally well to track all types of assets including hardware, software, cloud infrastructure, and SaaS. Also works on Windows, Mac, Android, iOS, and ChromeOS systems.

Extensible -

Aside from dozens of built-in connectors, Oomnitza’s API is Python-based and easy to extend into other systems that have their own REST APIs.

Configurable -

Oomnitza comes with pre-configured dashboards to quickly generate beautiful reports for KPIs and monitoring. New reports or dashboards can be configured with only a few taps or clicks, even by non-technical users.

Native Mobile / Tablet Applications -

Oomnitza’s asset tracking app simplifies life both for IT specialists and employees with native apps that allow IT support teams to provide check-ins and service startup lookups at the employee’s own desk.

Enterprise Asset Management

Request a Live Product Demo

What Customers Say About Oomnitza

Oomnitza’s customers range from fast-growing pre-IPO startups to some of the world’s largest corporations with hundreds of thousands of employees. Oomnitza has become a trusted and responsive partner to its customers through listening carefully to their needs and moving quickly to add features and capabilities that make the lives of its users easier.  It’s been great working with Oomnitza,” says Patrick Beck, IT asset management lead and engineer at online services marketplace Thumbtack. I always look forward to hearing about new features and improvements, and the partnership we have received has been and continues to be transformative for Thumbtack.




Holistic

“Oomnitza’s solution delivered a massive win for our company, allowing us to track our global asset fleet, meet our compliance goals, and increase our bottom line,” says Alistair Bowen-Jones, Director, Corporate Support Services at financial services company FactSet. For FactSet Oomnitza delivered $150,000in savings on software license costs and reduced the time required to find out what software was installed on a device from 20 minutes to three seconds.